FAQs – Preview
Have a question about Mid Cape Discount Oil? Before you contact us, we invite you to take a look at some of our most commonly asked questions. We’ve answered them below for your convenience.
Easy Online Oil Ordering
Follow these four steps for the easiest fuel delivery and payment process on the Cape.
- Click the button below, which will bring you to our online portal.
- Register or log into your Mid Cape Discount Oil account.
- Place your order depending on how many gallons you need.
- Add your credit card payment information.
|275 Gallon Tank||330 Gallon Tank|
|Current Gauge Level||Gallons to Order|
|1/8||200 Gallons||250 Gallons|
|1/4||175 Gallons||225 Gallons|
|3/8||150 Gallons||175 Gallons|
|1/2||125 Gallons||150 Gallons|
|Above 1/2||We recommend you wait and save money!|
About Mid Cape Discount Oil
Who is Mid Cape Discount Oil?
Mid Cape Discount Oil provides low-priced heating oil delivery service to homes throughout the mid-to-lower portion of Cape Cod. Offering some of the most competitive home heating oil prices in this area of Massachusetts, Mid Cape Discount Oil is one of the Cape’s leading discount fuel providers. We are affiliated with Snow’s Fuel Company, the Lower Cape’s premier full-service energy provider.
Why choose Mid Cape Discount Oil vs. full service?
Full-service energy companies offer a different experience for consumers than discount fuel companies. With a discounter, or COD company, you can benefit from the lowest heating oil prices in the area without any hidden fees or hoops to jump through. Simply place an order and you’re all set!
How is Mid Cape Discount Oil so affordably priced?
There are a lot of factors that go into the low price per gallon we offer Cape Cod oil heat consumers. Some of these factors are labor of staff, cost of delivery, and receivables. Because Mid Cape Discount Oil fuel orders are placed online, it greatly lessens labor and phone costs, as payment processing is done automatically and prior to fuel delivery. By doing this, it eliminates bad debt and receivable carry costs. We are then able to draft and plan for our delivery routes in advance, which reduces our delivery costs, resulting in greater savings for you.
Fuel Delivery Information
Which Cape Cod towns do you deliver discount oil to?
To find out if we deliver discount heating oil to your home, our website conveniently lists all of our current delivery towns. We have an easy-to-use service area map that you can refer to. Not only that, but when you enter your zip code, our online ordering system will confirm our availability to your area. If we do not currently deliver to your town and you would like our consideration, please feel free to contact us, as our delivery area may have room for expansion soon!
Does Mid Cape Discount Oil have a minimum oil delivery?
The minimum delivery is 100 gallons. If we deliver less than 100 gallons a short order fee of $25 will be deducted from your credit.
Do you deliver oil to rental properties and businesses?
Mid Cape Discount Oil provides competitively priced heating oil to residential homeowners and rental customers in our service area. Renters in particular will find us especially convenient! For commercial customers, please call Snow’s Fuel Company at (508) 255-1090.
Does my tank need an inspection?
Your oil tank must be inspected by a Mid Cape Discount Oil driver prior to your first delivery. You will need to grant access to your oil tank or be home to allow the driver to visually inspect your tank. Please leave details for how the driver may access your oil tank in the fill location field when you place your order.
When can I expect my delivery?
It is our goal to provide next day delivery for all customers; however, we do ask that you allow 24 to 48 hours for your delivery, weather permitting. Same day or next day delivery is available for an additional fee. Choose same day or next day under “Extra Charges” while you are placing your order. Please also note that your oil tank must be inspected by a Mid Cape Discount Oil driver prior to first delivery. Contact us for more new customer details. Thank you!
Do I need to be home when you deliver my fuel?
Unless you have a specific question or have requested a special service, no, you do not need to be home when we deliver your fuel. Please note that if this is your first delivery you will need to be home or grant access to your oil tank for a visual inspection by a Mid Cape Discount Oil driver. You may explain how the driver may access your oil tank in the fill location field when you place your order. You are also responsible for making sure there are no obstructions, inside or outside of your property, that will prevent our delivery drivers from accessing your heating oil fill. If our delivery driver is physically unable to access your tank’s fill, a fee may be assessed. Contact us if you have questions about this.
Do you deliver on weekends?
We only deliver during normal business hours Monday through Friday, excluding holidays.
Fuel Ordering & Payment Information
What do I need to do to place my order online?
Placing a fuel order is easy with Mid Cape Discount Oil! All you need to do is sign up for an online account right here on our website. Then, you can come and go as you please, placing fuel orders as you need them.
Can I trust your website with my credit card information?
Our secure online ordering and payment portal will keep your information private from the moment you enter it. If you have any hesitations about paying for your fuel online, please contact us and we will provide you further details to put you at ease!
Which forms of payment do you accept for oil delivery?
Mid Cape Discount Oil accepts the following major credit cards: MasterCard, Visa, or Discover. As payment is made before delivery, cash and check are not accepted. Our fuel drivers do not accept any kind of payment, nor can payment be mailed in. By accepting paying through our online ordering system we are able to keep our prices low.
If I pay by credit card, when will my card be charged?
Your credit card will be charged when you place your order. The charge will reflect the price per gallon listed at the time of your order placement.
Schedule of Fees
|Guaranteed Next Business Day Delivery:||$15-$30 (location dependent)|
|Guaranteed Same Day Delivery:||$40-$90 (location dependent)|
|Order Cancellation Fee:||4% of total order|
|Short Delivery Fee:||$39 (orders under 100 gallons or under minimum delivery required for your area)|
|Short Order Fee:||$25 (orders under 70% of what we were unable to deliver, taken out of refund)|
|Attempted Delivery Fee:||$25 (we travel to property and are unable to make delivery, e.g., bad vent piping, commercial property, etc.)|
|Heating System Prime/Start:||$59|
General Heating Oil FAQs
Q: What is heating oil?
A: Heating oil, known as oil, fuel oil, home heating oil, and HHO, is a low-viscosity liquid petroleum fuel product that is refined and used as a heat source.
Q: Is home heating oil safe?
A: Yes, heating oil is a safe and nonexplosive fuel source. It is fire-resistant because of its high flash point of 140 degrees Fahrenheit. It also produces visible warning signs like smoke if a heating system malfunction were to occur, meaning oil users can benefit from home security.
Q: What are the main uses for heating oil?
A: Heating oil is primarily used for heating and water heating. It can be used in furnaces, boilers, and water heaters that are oil fired.
Q: What is the difference between propane and heating oil?
A: Propane is a stored as a liquid and used as a gas fuel, while oil is stored and used as a liquid fuel. Heating oil has an energy capacity of 139,000 BTUs, compared to 91,502 BTUs for propane. Sometimes people still choose to install propane because it’s easier to install and doesn’t require the same maintenance, but heating oil provides a higher efficiency, reducing total fuel cost over time. Both oil and propane options are safe, affordable, and abundant in the United States.
Q: How can I monitor my home heating oil levels?
A: The simplest way is to read your oil tank gauge, which is like car’s gas meter. You should order a refill when your home heating oil tank gauge reaches ¼ capacity.
Q: How do you read an oil tank gauge?
A: Read a tank gauge just like your car’s gas gauge: Full, ¾, ½, ¼, and Empty. You can find the small circular glass or plastic gauge on the top or side of your oil tank. Be sure to check it frequently and place an oil order before the bottom of your gauge reaches the 1/4th marker.
Q: How does the weather affect heating oil usage?
A: The colder the temperatures are, the more heating oil a furnace or boiler will need to provide warmth. During the dead of winter, you will go through oil more quickly than the spring or fall. Other factors can affect heating oil usage too, such as personal heating preference, home size, and furnace or boiler efficiency—that’s why it’s so important to frequently check your oil tank gauge.
Q: What appliances can I use with heating oil?
A: The most common oil-fired appliances are furnaces, boilers, and water heaters.
Q: What are the advantages of using home heating oil?
A: Heating oil has long-since been recognized as a safe heating fuel, since it is nonexplosive. It’s also affordable, abundant, burns efficiently, and is getting cleaner and cleaner with environmental advancement technologies such as ULS and biodiesel.
Q: How do oil and diesel fuel differ?
A: It is the same product as diesel fuel, but a road tax is not paid on it, meaning it’s dyed red and illegal to use on highways.
Q: How much does heating oil cost?
A: The price varies by location, supply, and demand, but you can check today’s low oil price on our home page.